Personal Agent / Case Manager (Coos)

Are you self-motivated and passionate about making a positive impact? Do you have strong documentation skills and a knack for advocacy? If yes, then please consider joining our team at Connections Case Mgmt!

We are a Support Services Brokerage and a nonprofit 501(c)3 agency that provides case management to adults with intellectual and developmental disabilities living in the communities of Coos, Curry, Douglas, and Klamath counties.

Position Available: We are seeking full-time Personal Agents (Case Managers) to work in our Coos Bay office.

This is a 40-hour-per-week position, to be worked within the core organizational hours of 8:00am – 4:30pm, Monday through Friday, with periodic flexibility to accommodate customer or organizational needs as required.

This is not a direct support position, but rather a comprehensive case management position.

As a Personal Agent, you will help customers (the individuals we serve) and their families navigate services. Through a person-centered process, you will meet with customers and their chosen participants to plan, develop, and implement individualized support plans (ISPs) based on their needs, goals, and dreams. You will advocate with and on behalf of your customers to obtain needed services, resources, exceptions, etc. You will provide choice advising and facilitate connection with providers. You will also monitor the quality of services provided and attend to changes in need and emergent issues as they arise.

Compensation & Benefits

Compensation is $31.75 per hour to start with an increase to $32.75 after successful completion of orientation.

Benefits include:

• 100% employer-paid medical/dental/vision insurance (for the employee)
• Escalating PTO scale that starts at 4 hours per pay period
• 11 paid holidays
• 401(k) + employer match
• Life insurance
• LTD and AD&D insurance
• Health and wellness breaks
• Extended Illness Bank
• Annual holiday and longevity incentives
• Access to company vehicles for meetings/work-related travel

Minimum Qualifications

• A bachelor's degree in behavioral science, social science, or a closely related field; or
• a bachelor’s degree in any field and one year of human services related experience; or
• an associate’s degree in a behavioral science, social science, or a closely related field and two years of human services related experience; or
• three years of human services related experience.
• Oregon Class C driver’s license with an acceptable driving record and valid insurance.
• Ability to pass a background check.
• Residence in Oregon AND within the county/counties served (or reasonable distance).

Qualifications that will set you apart from other applicants

• At least 6 months of case management experience.
• Knowledge of the public service system for developmental disabilities services in Oregon.