Client Care Surveyor (closes 6.21.2026)

The Office of Developmental Disabilities Services (ODDS), Licensing Unit, oversees a statewide program responsible for licensing and the quality of care in programs serving individuals with intellectual/developmental disabilities this includes the licensing of adult and child foster homes, and 24- hour residential facilities. It oversees and is responsible for the Medicaid agency certification of agencies and the endorsement of 24-Hour Residential programs, Supported Living programs, Employment programs and Professional Behavior Support Services. It also certifies Support Service Brokerages throughout the state. Through licensing and certification, the ODDS Licensing team ensures that providers of services comply with requirements for federal and state reimbursement. The ODDS Licensing team conducts complaint investigations and determines necessary corrective action up to and including civil penalties or revocation of a license or certificate.

As a 24-Hour Licensing Specialist, you will:

• Work with a team, either as a team member or a team leader.
• Work collaboratively within a team and independently.
• Conduct on-site reviews of programs to monitor and ensure compliance.
• Conduct inspections resulting from complaints received from local offices, consumers, families, or citizens to ensure the health and safety of individuals with developmental disabilities and continuing compliance.
• Write reports and keeping records in databases such as ASPEN.
• Determine when plans of improvement need to be developed and submitted by the service provider

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.
• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

Minimum Qualifications

A valid driver’s license and acceptable driving record is required for this position.

Three years of experience in areas related to nursing, social work, counseling, occupational therapy, speech therapy, physical therapy, developmental disabilities, dietetics/nutrition, or sanitation.

AND

One of the following:

• A Bachelor's degree in a health or human services field. OR
• A license as a Registered Nurse.

Note: LPN certification and/or experience will not meet the minimum qualifications.

Essential Attributes

We are looking for candidates with:

• Attention to detail for following verbal and written directions, creating grammatically correct and legally appropriate documentation, etc.
• Experience reading, interpreting, and applying Federal and State laws, rules, regulations, policies, and/or procedures.
• Experience communicating clearly and cross culturally in writing, directly, or virtually including demonstrated technical writing skills and experience adjusting/adapting your communication style based on the audience’s communication style/needs and the information being shared.
• Experience working with regulatory compliance including having the responsibility for licensing compliance and/or conducting investigations.
• Experience working independently and as a member of a team.
• Experience using critical thinking skills to perform job duties.
• Experience using organizational and time management skills to manage your workload and coordinate with others.

Attention all candidates! A cover letter is required, (please limit it to only two pages.)